Privacy Policy

1 Introduction

Welcome to Pakve Electronics & Furniture ("we," "our," or "showroom"). We are dedicated to delivering authentic home electronics and handcrafted solid wood furniture while safeguarding the privacy and personal details of our valued customers.

This Privacy Policy explains how we collect, handle, use, and protect your information when you browse our website catalog, visit our physical showroom in Kalamb, or contact us via WhatsApp and telephone.

2 Information We Collect

We only collect minimal information necessary to assist with your inquiries, quotation requests, billing, and home delivery:

• Direct Inquiries: Your name, mobile number, and specific product interests when you reach out to our WhatsApp or Director phone lines.
• Billing & Invoicing: Name, delivery address, GST number (if applicable), and contact details required for generating GST invoices, official brand warranty cards, and transport receipts.
• Technical Data: Basic browser data and screen metrics collected automatically to optimize your viewing experience across mobile devices and desktops.

3 How We Use Your Information

Your details are used strictly for showroom business operations, including:

• Providing accurate product specifications, pricing, and bundle package discounts.
• Scheduling and executing safe home deliveries and on-site furniture setup in Kalamb and surrounding regions.
• Assisting with manufacturer warranty activations, 0% EMI financing verification, and post-purchase support.
• Communicating order status or delivery coordination via phone or WhatsApp.

4 Data Protection & Third-Party Sharing

We do not sell, trade, rent, or lease your personal information to third parties.

Information is shared only with authorized entities strictly when required to complete your purchase:

• Authorized Brand Technicians: For home installation and brand warranty registration (e.g., Sony, LG, Godrej, IFB, Voltas).
• Logistics Partners: Delivery drivers and transport staff for transporting furniture cots, wardrobes, and heavy appliances to your doorstep.
• Statutory Authorities: When required by Indian commercial and tax regulations (e.g., GST filings).

5 Communication via WhatsApp & Call

When you click our WhatsApp Quote buttons or call our showroom desks (+91 8208553892 / +91 90217 80210), communication occurs directly over end-to-end encrypted or standard cellular channels. We use these channels exclusively to answer your specific queries and do not spam customers with unsolicited automated bulk messages.

6 Contact Showroom Desk

If you have questions about our privacy practices, billing records, or wish to update your contact details, reach out to our management desk directly: